We’re serious about protecting your privacy here at Golden Channels...
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from goldenchannels.com.
WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers for VISA and Mastercard in order to process your order, email address, and phone number). This is called Order Information.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to: – Communicate with you. – Screen our orders for potential risk or fraud. – When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We never sell any information you provide to any other company so they can contact you for sales purposes.
We share your Personal Information with third parties to help us use your Personal Information, as described above, in order to process your order. An example would be to share your address with the courier for your order, or with a credit card processing service to process your credit card information. We also use Google Analytics to help us understand how our customers use goldenchannels.com. How Google uses your Personal Information.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
ADVERTISING
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This is based on either the products you have ordered in the past or the data provided in the contact form on the website. We do not share or sell our marketing communications contact lists with third parties. When you give us your name and address, it is only used to as described here, and to process your order, or for Golden Channels to communicate with you for the purposes of informing you about your order and to offer you goods in the future. Under no circumstances is your information given or sold to other companies for purposes of unsolicited communications.
You can always opt out of targeted advertising and/or marketing communications from us, at any time.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18 years of age. However, there is no information specifically unsuitable for minors.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions or concerns and/or require more information, do not hesitate to contact us at [email protected].